Terms of service.

These Terms of Service ("Terms") constitute a legally binding agreement between you and Loudega ("Company," "we," "us," or "our") governing your access to and use of our website, mobile applications, retail locations, and related services (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our Services.

To use our Services, you must:

• Be at least 18 years of age
• Have the legal capacity to enter into a binding agreement
• Not be prohibited from using our Services under applicable law
• Provide accurate and complete information when creating an account or making purchases

Retail Locations

Our unattended retail locations (including smart vending machines, micro-markets, and other automated retail solutions) are available for use subject to location-specific rules and hours of operation. By using our retail locations, you agree to:

• Follow all posted instructions and signage
• Use equipment properly and not attempt to tamper with or damage machines
• Complete payment for all products before removing them from the retail location
• Report any malfunctions or issues to us promptly

Account Registration

Some features of our Services may require you to create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use of your account
• Ensuring your account information remains accurate and up-to-date

When using our Services, you agree not to:

• Violate any applicable laws, regulations, or third-party rights
• Engage in fraudulent activities or use stolen payment methods
• Tamper with, damage, or attempt to bypass security features of our equipment
• Remove products without completing payment
• Use our Services for any illegal or unauthorized purpose
• Interfere with or disrupt the operation of our Services or equipment
• Attempt to access restricted areas or systems
• Harass, threaten, or harm other users or our staff

All content, features, and functionality of our Services—including but not limited to text, graphics, logos, icons, images, software, and the overall design and arrangement—are owned by Loudega or our licensors and are protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise use any of our content without our prior written consent.

We strive to provide accurate product descriptions, nutritional information, and allergen warnings. However:

• Product packaging and labels contain the most accurate and up-to-date information
• We are not responsible for manufacturer changes to products or packaging
• You are responsible for reviewing product labels for allergen and nutritional information
• If you have food allergies or dietary restrictions, please check product labels carefully before consuming

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LOUDEGA AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF OUR SERVICES.

Our total liability for any claim arising from your use of our Services shall not exceed the amount you paid to us for the specific product or service giving rise to the claim.

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR AVAILABILITY. WE DO NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

You agree to indemnify, defend, and hold harmless Loudega and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to your violation of these Terms, your use of our Services, or your violation of any rights of another party.

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Kentucky, without regard to its conflict of law provisions. Any disputes arising from or relating to these Terms or our Services shall be resolved exclusively in the state or federal courts located in Jefferson County, Kentucky.

You agree to submit to the personal jurisdiction of such courts and waive any objection to venue in such courts.

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by updating the "Last Updated" date at the top of this page. Your continued use of our Services after any changes indicates your acceptance of the modified Terms. We encourage you to review these Terms periodically.

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.